Working on Laptop
newbanner.png

Strategic
                     Thinking

Each online virtual and face-to-face instructor led session is accompanied by

pre and post work that is completed by each participant

presesson_red.png

Pre-Session Work

Every participant is sent

a small introduction to the

concepts of the session.

The idea is to get them thinking

about their individual situations

and how the course

content relates

digitalcommons_red.png

Digital Commons

Extra articles, materials,

videos and information is

supplied through a digital

online resource. In addition,

participants are presented with

guided questions that they

have to answer in an open

online forum

postsession_red.png

Post-Session Work

In order to embed the learning

from each session (and

get participants prepared

for the next session during

multi-session courses), post

course work and guided

discussion introduced through

the Digital Commons platform

ADVANCED NEGOTIATION SKILLS


Learning how to negotiate where there are several parties involved and where negotiation takes place across cultural and regional boundaries.

NEGOTIATING IN A WIDER CONTEXT

  • Understand the complexity of multi-party negotiations
  • Trading elements and packaging offers across several stakeholder groups
  • Investigate different cultural approaches to negotiation
  • Negotiating over the phone or via non-verbal means




BASICS OF NEGOTIATION SKILLS


Learn the key format, process and terminology of negation. Complete an introductory course that sets the foundation for all internal and external transactional negotiations.

WHAT IS NEGOTIATION?

  • Understand why we negotiate
  • Identify the key components of a negotiation
  • Learn key terminology: NDB, ZOPA, BATNA, Walk-line
  • Explore the power of the word “no” in a negotiation
USING A DEFINED PROCESS
  • Understand the preparation required
  • Learn how to assess the personalities of those you are negotiating with
  • Define how to open, progress and close a negotiation
  • Dealing with and countering tactics




BECOMING THE TRUSTED BUSINESS PARTNER


Create awareness amongst professionals about their role as a trusted business partner in supporting the strategic objectives of other stakeholders and departments across the organizations.

WHAT IS YOUR ROLE?

  • Understanding the role your department/function plays within the organization
  • What is a trusted advisor/business partner?
  • Analyze different behavioral styles and how they can affect partnership relationships across boundaries
BUILDING TRUST AND CREDIBILITY
  • Learn about the trust equation and how to build trust with diverse stakeholders
  • Understand the interpersonal skills to be able to question, listen, advise, influence, and coach across the organization
  • Apply learning via case-study analysis and practical hands-on course work




DILEMMA MANAGEMENT


How to manage problems that have no solutions.

DEFINING AND MANAGING A DILEMMA

  • Understanding what a dilemma is
  • Learning how to plot the “poles” of the dilemma
  • Explore the positive and negative aspects of over focusing on each pole.
  • Realize the role “early warning signs” play in managing the dilemma
  • Learning how to recognize when to switch “poles”




INNOVATION FOR ALL


How to remove barriers to innovation and creativity, allowing individuals and teams the freedom to challenge current paradigms and thinking processes.

REMOVE INNOVATION BIASES

  • Understand the types of innovation
  • Why innovation fails
  • How to overcome the barriers to create new ideas and processes
  • Creating room for innovation freedom
  • Learning how to identify opportunities for innovation and creative thought

APPLYING AN INNOVATIVE MINDSET

  • Analyze highly innovative organizations and teams
  • Understand how to draw inspiration from success stories and apply the “adjacent possible” philosophy
  • Use innovative thinking as a strategic leadership tool




PROJECT MANAGEMENT: ADVANCED SKILLS


Enabling those who are new to project management to develop an excellent understanding of methods, processes, and the benefits of using a project management approach.

PROJECT RISKS

  • Understanding risk and risk tolerance
  • Learning how to reduce risk
  • Exploring dilemma management

PROJECT TEAMS AND PLANNING TOOLS

  • Working with project teams
  • Understanding how to communicate and run project team meetings
  • Understanding PERT, Gannt Charts, Network Diagrams, and Flow Charts




STRATEGIC MAPPING


Using strategic mapping to remove complexity from communicating a strategic initiative and gain buy-in and alignment from the whole team.

THE MECHANICS OF THE MAP

  • Define a clear strategic focus linked to the vision, mission and purpose of the team
  • Understand the care elements of a strategic map: the “four lenses”
  • Learn about the interdependency of each element on the map
CREATING YOUR MAP
  • Learn to plot elements of your strategic initiative on the map
  • Explore how to communicate the map to a wider stakeholder group in order to gain understanding, alignment and acceptance




PROJECT MANAGEMENT: AN INTRODUCTION


Familiarize participants with common project management terms, identify the benefits of projects, teach the concepts of project life cycles, prioritizing and setting goals, use some basic, simple planning tools, and explore charters and statements of work.

DEFINING A PROJECT

  • Defining projects and project management
  • The role of the project manager
  • Stakeholder analysis and developing communication structures and decision rights
MANAGING A PROJECT
  • Understanding a project’s lifecycle
  • Building a project team
  • Managing the stages of a project
  • Using a priority matrix to sell a project